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Page A-019
Practical troubleshooting if your skin reacts
Stinging that lasts longer than a couple of minutes: rinse the product off with cool water, skip all actives, and apply a bland moisturizer or hydrating serum only.
Page A-097
Troubleshooting common serum problems
Burning, stinging, or strong redness: Rinse the product off with cool water, apply a bland moisturiser, and avoid all actives (including exfoliating scrubs) for a few days. Do not try to push through severe discomfort; if the reaction is intense or does not settle, seek medical advice.