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Page A-036
Troubleshooting common moisturizer problems
If a new moisturizer stings or burns on application, rinse it off, stop using it, and check the label for fragrance, strong acids, or high levels of alcohol ; switch to a fragrance‑free, barrier‑focused option instead.
Page A-098
If your skin is still not settling down
If skin burns or stings when you apply even moisturiser , stop all actives and use only a bland moisturiser and sunscreen until it calms. If discomfort persists beyond a few days, check with a dermatologist rather than pushing through.