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Page A-075
Troubleshooting redness and tightness after cleansing
If stinging continues for more than a few days with any product: stop using it and check in with a dermatologist to rule out rosacea, eczema or contact dermatitis. [6]
Page A-087
Troubleshooting issues with cleansing oils
Stinging or redness after cleansing: Rinse off immediately, skip other active products that night and switch to a bland moisturiser. Next time, try shorter massage times and avoid broken skin. If the same product repeatedly stings, stop using it and move to a gentler option; if reactions are strong or persistent, see a dermatologist.