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Common questions about patient communication consent in India
Telemedicine Guidelines recognise that when a patient initiates a teleconsultation, there is implied consent to receive communication necessary for that consult, but they also emphasise documenting consent and protecting confidentiality and data security for remote care interactions. [3]
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Mapping consent to real-world digital health workflows
Patient onboarding and registration: consent for creating a record, ABHA linking, sharing with treating clinicians, and basic operational notifications (e.g., appointment reminders). Teleconsultations and remote care: consent for video/audio recording (if used), storing consultation notes, sharing e-prescriptions, and involving remote specialists or care teams. Diagnostics, imaging, and labs: consent for collecting, processing, and sharing results with ordering physicians, other departments, and sometimes external partners (e.g., reference labs).