Duplicate H1
Warning“Can I upload documents from my OneDrive and get them signed directly?”
Give each page a main heading that names its own topic.
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“Can I upload documents from my OneDrive and get them signed directly?”
Give each page a main heading that names its own topic.
“Yes, you can now save yourself the hassle of switching screens by accessing documents in your OneDrive and prepare them for signature right from your account. All the completed documents will then be stored back in your OneDrive account for easy access.”
Write a description for each page that sums up what is specific to it.
“Can I upload documents from my OneDrive and get them signed directly? - MSB Docs | Secure E-Signature Solutions for All Sectors”
Give each page a title that says what is specific to it.
Use one clear primary H1 unless the page structure intentionally requires more.
Ask your hosting provider to install the full HTTPS certificate chain, including the intermediate certificates.
“Toll Free Numbers”
Make repeated section headings say what each section covers.
Check that the text is clear and describes the page.
Check that the text is clear and describes the page.
“Can I View Completed e-Pak details from email notification?”
Give each page a main heading that names its own topic.
“A custodian can view the details of e-Pak completed from notification email. On click of Action button with label completed ePak {e-Pak name}, the user will be redirected to MSBDOCS apps where ePak details will be provided.”
Write a description for each page that sums up what is specific to it.
“Can I View Completed e-Pak details from email notification? - MSB Docs | Secure E-Signature Solutions for All Sectors”
Give each page a title that says what is specific to it.
Use one clear primary H1 unless the page structure intentionally requires more.
Ask your hosting provider to install the full HTTPS certificate chain, including the intermediate certificates.
“Toll Free Numbers”
Make repeated section headings say what each section covers.
Check that the text is clear and describes the page.
Check that the text is clear and describes the page.
“Delegation notification email sent when OOO feature is enabled”
Give each page a main heading that names its own topic.
“A signer can use the out of office (OOO) feature to delegate their e-Pak automatically to any other signer for a particular period when they are OOO. The system will send a notification email saying”
Write a description for each page that sums up what is specific to it.
“Delegation notification email sent when OOO feature is enabled - MSB Docs | Secure E-Signature Solutions for All Sectors”
Give each page a title that says what is specific to it.
Use one clear primary H1 unless the page structure intentionally requires more.
Ask your hosting provider to install the full HTTPS certificate chain, including the intermediate certificates.
“Toll Free Numbers”
Make repeated section headings say what each section covers.
Check that the text is clear and describes the page.
Check that the text is clear and describes the page.
“Does a user need to physically sign a document that has been digitally signed?”
Give each page a main heading that names its own topic.
“After signing digitally, you do not need to sign the document with a pen. Your digital signature is legally binding and carries the same legal strength as your ink signature”
Write a description for each page that sums up what is specific to it.
“Does a user need to physically sign a document that has been digitally signed? - MSB Docs | Secure E-Signature Solutions for All Sectors”
Give each page a title that says what is specific to it.
Use one clear primary H1 unless the page structure intentionally requires more.
Ask your hosting provider to install the full HTTPS certificate chain, including the intermediate certificates.
“Toll Free Numbers”
Make repeated section headings say what each section covers.
Check that the text is clear and describes the page.
Check that the text is clear and describes the page.
“Does MSB support a PDF with pre-existing form fields?”
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“Yes, in addition to pre-existing signature tags, MSB has the capability to support PDF with other type of form fields too that include Text fields and Checkboxes. A PDF with all the supported form fields when upload is recognized and converted into recipient fields that can be assigned to signers in”
Write a description for each page that sums up what is specific to it.
“Does MSB support a PDF with pre-existing form fields? - MSB Docs | Secure E-Signature Solutions for All Sectors”
Give each page a title that says what is specific to it.
Use one clear primary H1 unless the page structure intentionally requires more.
Ask your hosting provider to install the full HTTPS certificate chain, including the intermediate certificates.
“Toll Free Numbers”
Make repeated section headings say what each section covers.
Check that the text is clear and describes the page.
Check that the text is clear and describes the page.
“Does MSB support both, electronic and digital signatures?”
Give each page a main heading that names its own topic.
“Yes, MSB supports both by offering different policies and giving a freedom of choice to the user to decide how they want to get the document signed. Policies like 21CFR and Contracts Only support electronic signatures whereas all other policies like Trans sped and Aadhaar are examples of Digital sig”
Write a description for each page that sums up what is specific to it.
“Does MSB support both electronic and digital signatures? - MSB Docs | Secure E-Signature Solutions for All Sectors”
Give each page a title that says what is specific to it.
Use one clear primary H1 unless the page structure intentionally requires more.
Ask your hosting provider to install the full HTTPS certificate chain, including the intermediate certificates.
“Toll Free Numbers”
Make repeated section headings say what each section covers.
Check that the text is clear and describes the page.
Check that the text is clear and describes the page.
“Does MSB support documents of any format for signature?”
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“MSB converts all uploaded documents to PDF format, but documents in any of the following file formats can be uploaded: ● Microsoft Word ● Microsoft Excel ● Microsoft PowerPoint ● Image file formats (.png, .jpg, .gif and .tif) ● Portable Document Format (.pdf) files”
Write a description for each page that sums up what is specific to it.
“Does MSB support documents of any format for signature? - MSB Docs | Secure E-Signature Solutions for All Sectors”
Give each page a title that says what is specific to it.
Use one clear primary H1 unless the page structure intentionally requires more.
Ask your hosting provider to install the full HTTPS certificate chain, including the intermediate certificates.
“Toll Free Numbers”
Make repeated section headings say what each section covers.
Check that the text is clear and describes the page.
Check that the text is clear and describes the page.
“Enhanced document security in Teamroom”
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“Team Room has been enhanced to prevent users from printing and saving document previews. Users are prevented from using their web browser from printing document previews. Users are also prevented from right clicking and Saving as Image on document image previews.”
Write a description for each page that sums up what is specific to it.
“Enhanced document security in Teamroom - MSB Docs | Secure E-Signature Solutions for All Sectors”
Give each page a title that says what is specific to it.
Use one clear primary H1 unless the page structure intentionally requires more.
Ask your hosting provider to install the full HTTPS certificate chain, including the intermediate certificates.
“Toll Free Numbers”
Make repeated section headings say what each section covers.
Check that the text is clear and describes the page.
Check that the text is clear and describes the page.
“How can a user merge multiple documents during upload?”
Give each page a main heading that names its own topic.
“MSB allows the Custodian users to merge multiple uploaded files into a single document. The user will be able to designate the order of the files in the merged document. The user will also be able to change the name of the merged document. A message will be displayed if the size of the merged docume”
Write a description for each page that sums up what is specific to it.
“How can a user merge multiple documents during upload? - MSB Docs | Secure E-Signature Solutions for All Sectors”
Give each page a title that says what is specific to it.
Use one clear primary H1 unless the page structure intentionally requires more.
Ask your hosting provider to install the full HTTPS certificate chain, including the intermediate certificates.
“Toll Free Numbers”
Make repeated section headings say what each section covers.
Check that the text is clear and describes the page.
Check that the text is clear and describes the page.
“How can I download IOS/Android app links on MSB Web page”
Give each page a main heading that names its own topic.
“MSB login page has two different download links along with the single QR code for IOS/Android app. Download links will be visible as per the configuration set at the instance level.”
Write a description for each page that sums up what is specific to it.
“How can I download IOS/Android app links on MSB Web page? - MSB Docs | Secure E-Signature Solutions for All Sectors”
Give each page a title that says what is specific to it.
Use one clear primary H1 unless the page structure intentionally requires more.
Ask your hosting provider to install the full HTTPS certificate chain, including the intermediate certificates.
“Toll Free Numbers”
Make repeated section headings say what each section covers.
Check that the text is clear and describes the page.
Check that the text is clear and describes the page.
“How do I access a report of ePaks sent to me as a Signer?”
Give each page a main heading that names its own topic.
“Then click the Sent to Me link on the left side of the page. The Received ePaks report tool will open. Enter a start date and end date. Click View Report button. The report data will be shown on the screen.”
Write a description for each page that sums up what is specific to it.
“How do I access a report of ePaks sent to me as a Signer? - MSB Docs | Secure E-Signature Solutions for All Sectors”
Give each page a title that says what is specific to it.
Use one clear primary H1 unless the page structure intentionally requires more.
Ask your hosting provider to install the full HTTPS certificate chain, including the intermediate certificates.
“Toll Free Numbers”
Make repeated section headings say what each section covers.
Check that the text is clear and describes the page.
Check that the text is clear and describes the page.
“How do I access My Groups?”
Give each page a main heading that names its own topic.
“As a custodian, you will have access to view your Groups and the ePaks associated with it. The 'Shortcuts' widget on the Dashboard has an option to 'View my groups'.”
Write a description for each page that sums up what is specific to it.
“How do I access My Groups? - MSB Docs | Secure E-Signature Solutions for All Sectors”
Give each page a title that says what is specific to it.
Use one clear primary H1 unless the page structure intentionally requires more.
Ask your hosting provider to install the full HTTPS certificate chain, including the intermediate certificates.
“Toll Free Numbers”
Make repeated section headings say what each section covers.
Check that the text is clear and describes the page.
Check that the text is clear and describes the page.
“How do I access reports of ePaks that belong to me as a Custodian?”
Give each page a main heading that names its own topic.
“To access reports about ePaks that you are Custodian of click the Report link in the navigation bar. Then click the Custodial Reports link on the left side of the page. A list of ePak reports will be displayed.”
Write a description for each page that sums up what is specific to it.
“How do I access reports of ePaks that belong to me as a Custodian? - MSB Docs | Secure E-Signature Solutions for All Sectors”
Give each page a title that says what is specific to it.
Use one clear primary H1 unless the page structure intentionally requires more.
Ask your hosting provider to install the full HTTPS certificate chain, including the intermediate certificates.
“Toll Free Numbers”
Make repeated section headings say what each section covers.
Check that the text is clear and describes the page.
Check that the text is clear and describes the page.
“How do I access reports of ePaks that belong to the Groups that I manage?”
Give each page a main heading that names its own topic.
“Then click the Group Reports link on the left side of the page. A list of ePak reports will be displayed. Select the desired report. The report tool will open. Enter a start date and end date. Click View Report button. The report data will be shown on the screen.”
Write a description for each page that sums up what is specific to it.
“How do I access reports of ePaks that belong to the Groups that I manage? - MSB Docs | Secure E-Signature Solutions for All Sectors”
Give each page a title that says what is specific to it.
Use one clear primary H1 unless the page structure intentionally requires more.
Ask your hosting provider to install the full HTTPS certificate chain, including the intermediate certificates.
“Toll Free Numbers”
Make repeated section headings say what each section covers.
Check that the text is clear and describes the page.
Check that the text is clear and describes the page.
“How do I add a recipient to an existing ePak?”
Give each page a main heading that names its own topic.
“Custodian users can add a user to an existing Pending epak. The Custodian may add the user to the current workflow state or add a new state and add the user to the new state. Users will not be able to add a new signer to a previously completed workflow state. Custodians will be able to choose the ac”
Write a description for each page that sums up what is specific to it.
“How do I add a recipient to an existing ePak? - MSB Docs | Secure E-Signature Solutions for All Sectors”
Give each page a title that says what is specific to it.
Use one clear primary H1 unless the page structure intentionally requires more.
Ask your hosting provider to install the full HTTPS certificate chain, including the intermediate certificates.
“Toll Free Numbers”
Make repeated section headings say what each section covers.
Check that the text is clear and describes the page.
Check that the text is clear and describes the page.
“How do I add documents to the Team Room?”
Give each page a main heading that names its own topic.
“You will have the option to upload a document from your device (Upload), your drafts (My Documents), and your document templates (Documents Templates) from here. To choose from available documents in your system, click ‘upload a document’ and navigate to the location for the file”
Write a description for each page that sums up what is specific to it.
“How do I add documents to the Team Room? - MSB Docs | Secure E-Signature Solutions for All Sectors”
Give each page a title that says what is specific to it.
Use one clear primary H1 unless the page structure intentionally requires more.
Ask your hosting provider to install the full HTTPS certificate chain, including the intermediate certificates.
“Toll Free Numbers”
Make repeated section headings say what each section covers.
Check that the text is clear and describes the page.
Check that the text is clear and describes the page.
“How do I add signature tags if I have uploaded multiple documents at once?”
Give each page a main heading that names its own topic.
“If you have selected multiple documents while creating an ePak on Compose page, it will display all the documents in a row on top of the eSignature tag configuration screen.”
Write a description for each page that sums up what is specific to it.
“How do I add signature tags if I have uploaded multiple documents at once? - MSB Docs | Secure E-Signature Solutions for All Sectors”
Give each page a title that says what is specific to it.
Use one clear primary H1 unless the page structure intentionally requires more.
Ask your hosting provider to install the full HTTPS certificate chain, including the intermediate certificates.
“Toll Free Numbers”
Make repeated section headings say what each section covers.
Check that the text is clear and describes the page.
Check that the text is clear and describes the page.
“How do I add tags for more than one signer in the workflow?”
Give each page a main heading that names its own topic.
“If your Signature Workflow has more than one signer, the additional signers will appear in one row or different based on the states selected. On the compose screen, the currently selected username/document turns yellow and all the others will show blue.”
Write a description for each page that sums up what is specific to it.
“How do I add tags for more than one signer in the workflow? - MSB Docs | Secure E-Signature Solutions for All Sectors”
Give each page a title that says what is specific to it.
Use one clear primary H1 unless the page structure intentionally requires more.
Ask your hosting provider to install the full HTTPS certificate chain, including the intermediate certificates.
“Toll Free Numbers”
Make repeated section headings say what each section covers.
Check that the text is clear and describes the page.
Check that the text is clear and describes the page.
“How do I add users to my Team Room?”
Give each page a main heading that names its own topic.
“In the dialogue box that pops up begin typing in the field to add user. As you type, it will show you list of suggested names, and you may select from it. You can only add from existing users.”
Write a description for each page that sums up what is specific to it.
“How do I add users to my Team Room? - MSB Docs | Secure E-Signature Solutions for All Sectors”
Give each page a title that says what is specific to it.
Use one clear primary H1 unless the page structure intentionally requires more.
Ask your hosting provider to install the full HTTPS certificate chain, including the intermediate certificates.
“Toll Free Numbers”
Make repeated section headings say what each section covers.
Check that the text is clear and describes the page.
Check that the text is clear and describes the page.
“How do I add watermark to a Document?”
Give each page a main heading that names its own topic.
“If the setting is enabled for the tenant, MSB will add watermark text to all/alternate pages of the attached PDF. The watermark text, color, opacity, font family, orientation, alternate pages, and internal/external/all users affected are configurable in the tenant settings.”
Write a description for each page that sums up what is specific to it.
“How do I add watermark to a Document? - MSB Docs | Secure E-Signature Solutions for All Sectors”
Give each page a title that says what is specific to it.
Use one clear primary H1 unless the page structure intentionally requires more.
Ask your hosting provider to install the full HTTPS certificate chain, including the intermediate certificates.
“Toll Free Numbers”
Make repeated section headings say what each section covers.
Check that the text is clear and describes the page.
Check that the text is clear and describes the page.
“How do I clone an existing ePak?”
Give each page a main heading that names its own topic.
“MSB allows users to clone an existing ePak. The feature is configurable and by default the ePak clone feature will be disabled. Custodian can select an ePak from any of the sent folders and click on Clone button. System will display a compose page with the ePak workflow and documents.”
Write a description for each page that sums up what is specific to it.
“How do I clone an existing ePak? - MSB Docs | Secure E-Signature Solutions for All Sectors”
Give each page a title that says what is specific to it.
Use one clear primary H1 unless the page structure intentionally requires more.
Ask your hosting provider to install the full HTTPS certificate chain, including the intermediate certificates.
“Toll Free Numbers”
Make repeated section headings say what each section covers.
Check that the text is clear and describes the page.
Check that the text is clear and describes the page.
“How do I create a Document template?”
Give each page a main heading that names its own topic.
“Attach a document (optional). If you are using a PDF that contains pre-existing form fields, you can map it to signers. Each fillable form field can either be assigned to a signer or left unassigned to be filled by any signer and no one in specific.”
Write a description for each page that sums up what is specific to it.
“How do I create a Document template? - MSB Docs | Secure E-Signature Solutions for All Sectors”
Give each page a title that says what is specific to it.
Use one clear primary H1 unless the page structure intentionally requires more.
Ask your hosting provider to install the full HTTPS certificate chain, including the intermediate certificates.
“Toll Free Numbers”
Make repeated section headings say what each section covers.
Check that the text is clear and describes the page.
Check that the text is clear and describes the page.
“How do I create a new Workflow?”
Give each page a main heading that names its own topic.
“If configured for your instance, you will be able to choose a different certificate policy for each state in your workflow from the drop-down menu. By default, the ePak level signing policy will be applicable to all workflow states unless selected otherwise.”
Write a description for each page that sums up what is specific to it.
“How do I create a new Workflow? - MSB Docs | Secure E-Signature Solutions for All Sectors”
Give each page a title that says what is specific to it.
Use one clear primary H1 unless the page structure intentionally requires more.
Ask your hosting provider to install the full HTTPS certificate chain, including the intermediate certificates.
“Toll Free Numbers”
Make repeated section headings say what each section covers.
Check that the text is clear and describes the page.
Check that the text is clear and describes the page.
“How do I create a Team Room?”
Give each page a main heading that names its own topic.
“On the right, will be all the details of the Team Room, including the members of the room. All the activities within the team room will also be tracked and a complete audit trail will be maintained under Activities Tab on the right.”
Write a description for each page that sums up what is specific to it.
“How do I create a Team Room? - MSB Docs | Secure E-Signature Solutions for All Sectors”
Give each page a title that says what is specific to it.
Use one clear primary H1 unless the page structure intentionally requires more.
Ask your hosting provider to install the full HTTPS certificate chain, including the intermediate certificates.
“Toll Free Numbers”
Make repeated section headings say what each section covers.
Check that the text is clear and describes the page.
Check that the text is clear and describes the page.
“How do I create an ePak for signature?”
Give each page a main heading that names its own topic.
“It gives you an option to create a single ePak or compose multiple ePaks using our ‘Batch Compose’ feature. To know more about ‘Batch Compose’ please refer to What is ‘Batch Compose’? and How do I send multiple ePaks at once”
Write a description for each page that sums up what is specific to it.
“How do I create an ePak for signature? - MSB Docs | Secure E-Signature Solutions for All Sectors”
Give each page a title that says what is specific to it.
Use one clear primary H1 unless the page structure intentionally requires more.
Ask your hosting provider to install the full HTTPS certificate chain, including the intermediate certificates.
“Toll Free Numbers”
Make repeated section headings say what each section covers.
Check that the text is clear and describes the page.
Check that the text is clear and describes the page.
“How do I create my account?”
Give each page a main heading that names its own topic.
“A user can register his account by the following ways only: ● Registration via email invitation (Admin Invite) ● Registration via ePak signing/delegation ● Automatic registration through SSO handoff (if system is configured to do so) ● Sign up as a Trial user (Limited time offer usually for evaluati”
Write a description for each page that sums up what is specific to it.
“How do I create my account? - MSB Docs | Secure E-Signature Solutions for All Sectors”
Give each page a title that says what is specific to it.
Use one clear primary H1 unless the page structure intentionally requires more.
Ask your hosting provider to install the full HTTPS certificate chain, including the intermediate certificates.
“Toll Free Numbers”
Make repeated section headings say what each section covers.
Check that the text is clear and describes the page.
Check that the text is clear and describes the page.
“How do I delete a tag that I have dropped on the document?”
Give each page a main heading that names its own topic.
“To delete a tag, click it to activate it. An active tag will have a blue dotted line and all the additional controls will appear in the Tag Resize Panel to the right of the document. Click the ‘Delete Tag’ button in the panel to delete the tag.”
Write a description for each page that sums up what is specific to it.
“How do I delete a tag that I have dropped on the document? - MSB Docs | Secure E-Signature Solutions for All Sectors”
Give each page a title that says what is specific to it.
Use one clear primary H1 unless the page structure intentionally requires more.
Ask your hosting provider to install the full HTTPS certificate chain, including the intermediate certificates.
“Toll Free Numbers”
Make repeated section headings say what each section covers.
Check that the text is clear and describes the page.
Check that the text is clear and describes the page.
“How do I design the appearance of my electronic signature?”
Give each page a main heading that names its own topic.
“On the Dashboard page, users will find Configure button which will allow them to easily configure the appearance (font and format) of their electronic signature and initials (refer below snippet)”
Write a description for each page that sums up what is specific to it.
“How do I design the appearance of my electronic signature? - MSB Docs | Secure E-Signature Solutions for All Sectors”
Give each page a title that says what is specific to it.
Use one clear primary H1 unless the page structure intentionally requires more.
Ask your hosting provider to install the full HTTPS certificate chain, including the intermediate certificates.
“Toll Free Numbers”
Make repeated section headings say what each section covers.
Check that the text is clear and describes the page.
Check that the text is clear and describes the page.
“How do I download a copy of an ePak that I signed?”
Give each page a main heading that names its own topic.
“You can download a copy before or after signing, for as long as the ePak is in app. An ePak Custodian may choose to delete the ePak after the final signature is applied or it automatically deletes an ePak after the retention period for the ePak ends unless long term storage is enabled.”
Write a description for each page that sums up what is specific to it.
“How do I download a copy of an ePak that I signed? - MSB Docs | Secure E-Signature Solutions for All Sectors”
Give each page a title that says what is specific to it.
Use one clear primary H1 unless the page structure intentionally requires more.
Ask your hosting provider to install the full HTTPS certificate chain, including the intermediate certificates.
“Toll Free Numbers”
Make repeated section headings say what each section covers.
Check that the text is clear and describes the page.
Check that the text is clear and describes the page.
“How do I download a merged copy of documents?”
Give each page a main heading that names its own topic.
“Custodian users can choose to download a merged copy of the attached documents. Users can select epaks signed with electronic signature policy having more than one document attached to it. System provides Signed Originals merged into one file locked with MSB certificate.”
Write a description for each page that sums up what is specific to it.
“How do I download a merged copy of documents? - MSB Docs | Secure E-Signature Solutions for All Sectors”
Give each page a title that says what is specific to it.
Use one clear primary H1 unless the page structure intentionally requires more.
Ask your hosting provider to install the full HTTPS certificate chain, including the intermediate certificates.
“Toll Free Numbers”
Make repeated section headings say what each section covers.
Check that the text is clear and describes the page.
Check that the text is clear and describes the page.
“How do I know what ePaks have pending signature/review requests?”
Give each page a main heading that names its own topic.
“You can view ePaks that are still pending signatures/review by going to the Pending folder on the Dashboard or ePaks pages. This will provide a list of all your documents that still require signatures/review.”
Write a description for each page that sums up what is specific to it.
“How do I know what ePaks have pending signature/review requests? - MSB Docs | Secure E-Signature Solutions for All Sectors”
Give each page a title that says what is specific to it.
Use one clear primary H1 unless the page structure intentionally requires more.
Ask your hosting provider to install the full HTTPS certificate chain, including the intermediate certificates.
“Toll Free Numbers”
Make repeated section headings say what each section covers.
Check that the text is clear and describes the page.
Check that the text is clear and describes the page.
“How do I know when signatures for an ePak are complete?”
Give each page a main heading that names its own topic.
“It will email you when signing has been completed on your ePak. You can also view completed documents by going to the Completed folder. This will provide a list of all your documents that have been signed by all signatories.”
Write a description for each page that sums up what is specific to it.
“How do I know when signatures for an ePak are complete? - MSB Docs | Secure E-Signature Solutions for All Sectors”
Give each page a title that says what is specific to it.
Use one clear primary H1 unless the page structure intentionally requires more.
Ask your hosting provider to install the full HTTPS certificate chain, including the intermediate certificates.
“Toll Free Numbers”
Make repeated section headings say what each section covers.
Check that the text is clear and describes the page.
Check that the text is clear and describes the page.
“How do I know who asked me to sign and what document I am being asked to sign?”
Give each page a main heading that names its own topic.
“You will receive an email requesting your signature for a specific document. The email notifies you of the person requesting your signature. This person is the ePak Custodian”
Write a description for each page that sums up what is specific to it.
“How do I know who asked me to sign and what document I am being asked to sign? - MSB Docs | Secure E-Signature Solutions for All Sectors”
Give each page a title that says what is specific to it.
Use one clear primary H1 unless the page structure intentionally requires more.
Ask your hosting provider to install the full HTTPS certificate chain, including the intermediate certificates.
“Toll Free Numbers”
Make repeated section headings say what each section covers.
Check that the text is clear and describes the page.
Check that the text is clear and describes the page.
“How do I Logout?”
Give each page a main heading that names its own topic.
“Click the Log Out link on top right corner of the application. To comply with industry-standard security measures, it will automatically log you out after a certain period of inactivity.”
Write a description for each page that sums up what is specific to it.
“How do I Logout? - MSB Docs | Secure E-Signature Solutions for All Sectors”
Give each page a title that says what is specific to it.
Use one clear primary H1 unless the page structure intentionally requires more.
Ask your hosting provider to install the full HTTPS certificate chain, including the intermediate certificates.
“Toll Free Numbers”
Make repeated section headings say what each section covers.
Check that the text is clear and describes the page.
Check that the text is clear and describes the page.
“How do I place and resize Tags?”
Give each page a main heading that names its own topic.
“The various tags available to you will depend on what Certificate Policy you are using. Once you select a Certificate Policy for your ePak, the toolbar above your document working area will populate all the available tags to choose from.”
Write a description for each page that sums up what is specific to it.
“How do I place and resize Tags? - MSB Docs | Secure E-Signature Solutions for All Sectors”
Give each page a title that says what is specific to it.
Use one clear primary H1 unless the page structure intentionally requires more.
Ask your hosting provider to install the full HTTPS certificate chain, including the intermediate certificates.
“Toll Free Numbers”
Make repeated section headings say what each section covers.
Check that the text is clear and describes the page.
Check that the text is clear and describes the page.
“How do I retrieve my password if I forget it?”
Give each page a main heading that names its own topic.
“You cannot retrieve your old password however if you are locked out of your account or cannot remember your password, you can reset it by clicking the 'Forgot password' link just under the log in fields.”
Write a description for each page that sums up what is specific to it.
“How do I retrieve my password if I forget it? - MSB Docs | Secure E-Signature Solutions for All Sectors”
Give each page a title that says what is specific to it.
Use one clear primary H1 unless the page structure intentionally requires more.
Ask your hosting provider to install the full HTTPS certificate chain, including the intermediate certificates.
“Toll Free Numbers”
Make repeated section headings say what each section covers.
Check that the text is clear and describes the page.
Check that the text is clear and describes the page.
“How do I save an ePak as a Draft?”
Give each page a main heading that names its own topic.
“MSB users have an option to manually save an ePak with Draft status for later use. Users can view a different folder named “Drafts” under the “sent ePaks” section and all drafted ePak will be listed there.”
Write a description for each page that sums up what is specific to it.
“How do I save an ePak as a Draft? - MSB Docs | Secure E-Signature Solutions for All Sectors”
Give each page a title that says what is specific to it.
Use one clear primary H1 unless the page structure intentionally requires more.
Ask your hosting provider to install the full HTTPS certificate chain, including the intermediate certificates.
“Toll Free Numbers”
Make repeated section headings say what each section covers.
Check that the text is clear and describes the page.
Check that the text is clear and describes the page.
“How do I Search for an ePak”
Give each page a main heading that names its own topic.
“On the main menu bar, you have the search option. You can perform a specific search or can opt for an open search by clicking the “” All” from the drop down, which is set as default. For the specific search you have the option to search”
Write a description for each page that sums up what is specific to it.
“How do I Search for an ePak? - MSB Docs | Secure E-Signature Solutions for All Sectors”
Give each page a title that says what is specific to it.
Use one clear primary H1 unless the page structure intentionally requires more.
Ask your hosting provider to install the full HTTPS certificate chain, including the intermediate certificates.
“Toll Free Numbers”
Make repeated section headings say what each section covers.
Check that the text is clear and describes the page.
Check that the text is clear and describes the page.
“How do I set my profile picture?”
Give each page a main heading that names its own topic.
“To set your profile picture, go to edit profile link on dashboard (if the Profile widget is configured for your instance), or click your name in the top right corner of the screen.”
Write a description for each page that sums up what is specific to it.
“How do I set my profile picture? - MSB Docs | Secure E-Signature Solutions for All Sectors”
Give each page a title that says what is specific to it.
Use one clear primary H1 unless the page structure intentionally requires more.
Ask your hosting provider to install the full HTTPS certificate chain, including the intermediate certificates.
“Toll Free Numbers”
Make repeated section headings say what each section covers.
Check that the text is clear and describes the page.
Check that the text is clear and describes the page.
“How do I setup my profile and give my contact information?”
Give each page a main heading that names its own topic.
“On this page, you will also have an option to change settings of your account and set preferences like Time zone, Digital certificates, and Out-of-office settings.”
Write a description for each page that sums up what is specific to it.
“How do I setup my profile and give my contact information? - MSB Docs | Secure E-Signature Solutions for All Sectors”
Give each page a title that says what is specific to it.
Use one clear primary H1 unless the page structure intentionally requires more.
Ask your hosting provider to install the full HTTPS certificate chain, including the intermediate certificates.
“Toll Free Numbers”
Make repeated section headings say what each section covers.
Check that the text is clear and describes the page.
Check that the text is clear and describes the page.
“How do I update a user’s role in the Team Room?”
Give each page a main heading that names its own topic.
“To update a user’s role in the team room, click the drop-down menu against the user’s current role and select from other options. The change will be auto saved, and a confirmation will be displayed.”
Write a description for each page that sums up what is specific to it.
“How do I update a user’s role in the Team Room? - MSB Docs | Secure E-Signature Solutions for All Sectors”
Give each page a title that says what is specific to it.
Use one clear primary H1 unless the page structure intentionally requires more.
Ask your hosting provider to install the full HTTPS certificate chain, including the intermediate certificates.
“Toll Free Numbers”
Make repeated section headings say what each section covers.
Check that the text is clear and describes the page.
Check that the text is clear and describes the page.
“How do I use an existing Document Template?”
Give each page a main heading that names its own topic.
“Click the Compose tab available in the main navigation bar at the top of the page and choose single or you may choose the Compose button just above the ePak folders.”
Write a description for each page that sums up what is specific to it.
“How do I use an existing Document Template? - MSB Docs | Secure E-Signature Solutions for All Sectors”
Give each page a title that says what is specific to it.
Use one clear primary H1 unless the page structure intentionally requires more.
Ask your hosting provider to install the full HTTPS certificate chain, including the intermediate certificates.
“Toll Free Numbers”
Make repeated section headings say what each section covers.
Check that the text is clear and describes the page.
Check that the text is clear and describes the page.
“How do I use ‘CC users’ feature?”
Give each page a main heading that names its own topic.
“For instances when you don’t want the recipient to take any action on the ePak but only receive the fully executed copy of it, CC field will come into action. You are only required to add the email address of such user(s) into the field designated for it on the compose page in any order.”
Write a description for each page that sums up what is specific to it.
“How do I use ‘CC users’ feature? - MSB Docs | Secure E-Signature Solutions for All Sectors”
Give each page a title that says what is specific to it.
Use one clear primary H1 unless the page structure intentionally requires more.
Ask your hosting provider to install the full HTTPS certificate chain, including the intermediate certificates.
“Toll Free Numbers”
Make repeated section headings say what each section covers.
Check that the text is clear and describes the page.
Check that the text is clear and describes the page.
“How do I use ‘Minimum Users’ feature in my Workflow?”
Give each page a main heading that names its own topic.
“When you are creating a Workflow and you add a sign or review state to the workflow, you will see that there is a checkbox for minimum user. You may check the checkbox and then enter the minimum number of users into the number box that appears. By default, the number 1 will be in the minimum user bo”
Write a description for each page that sums up what is specific to it.
“How do I use ‘Minimum Users’ feature in my Workflow? - MSB Docs | Secure E-Signature Solutions for All Sectors”
Give each page a title that says what is specific to it.
Use one clear primary H1 unless the page structure intentionally requires more.
Ask your hosting provider to install the full HTTPS certificate chain, including the intermediate certificates.
“Toll Free Numbers”
Make repeated section headings say what each section covers.
Check that the text is clear and describes the page.
Check that the text is clear and describes the page.
“How do I use the ‘Allow Delegation’ feature?”
Give each page a main heading that names its own topic.
“If your instance has been configured to allow custodians to control the delegation of an ePak to a signer other than the one nominated by you, you will see a toggle switch on the Compose page at top of the ePak preview panel.”
Write a description for each page that sums up what is specific to it.
“How do I use the ‘Allow Delegation’ feature? - MSB Docs | Secure E-Signature Solutions for All Sectors”
Give each page a title that says what is specific to it.
Use one clear primary H1 unless the page structure intentionally requires more.
Ask your hosting provider to install the full HTTPS certificate chain, including the intermediate certificates.
“Toll Free Numbers”
Make repeated section headings say what each section covers.
Check that the text is clear and describes the page.
Check that the text is clear and describes the page.
“How do I use the Allow Signer Attachment feature?”
Give each page a main heading that names its own topic.
“If your instance has been configured to enable a Signer to upload an attachment, you will see an Allow Signer Attachment option on the toolbar above your document on the Compose page.”
Write a description for each page that sums up what is specific to it.
“How do I use the Allow Signer Attachment feature? - MSB Docs | Secure E-Signature Solutions for All Sectors”
Give each page a title that says what is specific to it.
Use one clear primary H1 unless the page structure intentionally requires more.
Ask your hosting provider to install the full HTTPS certificate chain, including the intermediate certificates.
“Toll Free Numbers”
Make repeated section headings say what each section covers.
Check that the text is clear and describes the page.
Check that the text is clear and describes the page.
“How do I use the Auto-append feature?”
Give each page a main heading that names its own topic.
“If your instance has been configured to enable Auto-append, you will see an Auto-append option on the toolbar above your document on the Compose page. By default, Auto-append is set to OFF. If you wish, you may set Auto-append to ON.”
Write a description for each page that sums up what is specific to it.
“How do I use the Auto-append feature? - MSB Docs | Secure E-Signature Solutions for All Sectors”
Give each page a title that says what is specific to it.
Use one clear primary H1 unless the page structure intentionally requires more.
Ask your hosting provider to install the full HTTPS certificate chain, including the intermediate certificates.
“Toll Free Numbers”
Make repeated section headings say what each section covers.
Check that the text is clear and describes the page.
Check that the text is clear and describes the page.
“How do I use the Email Attachment Type feature?”
Give each page a main heading that names its own topic.
“When composing an ePak (or creating a Workflow template) you may choose if you would like app to email a copy of the document to all the users in your workflow upon completion of the ePak”
Write a description for each page that sums up what is specific to it.
“How do I use the Email Attachment Type feature? - MSB Docs | Secure E-Signature Solutions for All Sectors”
Give each page a title that says what is specific to it.
Use one clear primary H1 unless the page structure intentionally requires more.
Ask your hosting provider to install the full HTTPS certificate chain, including the intermediate certificates.
“Toll Free Numbers”
Make repeated section headings say what each section covers.
Check that the text is clear and describes the page.
Check that the text is clear and describes the page.
“How do I view any document comments added to an ePak document by a Signer/Reviewer?”
Give each page a main heading that names its own topic.
“If your signatory has decided to add a comment to an ePak document, then you will be able to see it in the Document preview panel. Select the document from your Completed folder. In the Document tab in the lower part of the page you will see a document preview.”
Write a description for each page that sums up what is specific to it.
“How do I view any document comments added to an ePak document by a Signer/Reviewer? - MSB Docs | Secure E-Signature Solutions for All Sectors”
Give each page a title that says what is specific to it.
Use one clear primary H1 unless the page structure intentionally requires more.
Ask your hosting provider to install the full HTTPS certificate chain, including the intermediate certificates.
“Toll Free Numbers”
Make repeated section headings say what each section covers.
Check that the text is clear and describes the page.
Check that the text is clear and describes the page.
“How does it remind me about automatic deletion of an ePak?”
Give each page a main heading that names its own topic.
“If Long Term Storage is not enabled, it automatically deletes ePak after the Retention period ends. A few days before deletion, it automatically sends emails to the ePak Custodian. These emails identify all ePaks that will be deleted soon”
Write a description for each page that sums up what is specific to it.
“How does it remind me about automatic deletion of an ePak? - MSB Docs | Secure E-Signature Solutions for All Sectors”
Give each page a title that says what is specific to it.
Use one clear primary H1 unless the page structure intentionally requires more.
Ask your hosting provider to install the full HTTPS certificate chain, including the intermediate certificates.
“Toll Free Numbers”
Make repeated section headings say what each section covers.
Check that the text is clear and describes the page.
Check that the text is clear and describes the page.