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Warning“How to Clone a Team Room?”
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“How to Clone a Team Room?”
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“Team Room owner/Admin of the team room can clone the team room by clicking on the three dots parallel to the team room on the left pane and then click on the clone option.”
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“How to Clone a Team Room? - MSB Docs | Secure E-Signature Solutions for All Sectors”
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“How to delete a Team Room?”
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“An owner or admin of a Team Room can select the Team Room they wish to delete. Click the Delete icon in the right panel to remove it from your list of owned/shared Team Rooms.”
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“How to delete a Team Room? - MSB Docs | Secure E-Signature Solutions for All Sectors”
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“I am not ready to request signatures from Signatories. How do I delay signing of the document?”
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“When you attach a document, it automatically places it in Draft status under My Documents tab in upload pop up box. You can delay signing of the document by leaving the document in Draft status until you are ready to request signatures.”
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“I am not ready to request signatures from Signatories. How do I delay signing of the document? - MSB Docs | Secure E-Signature Solutions for All Sectors”
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“I need a ‘Secure Document password’ to sign an ePak. Where do I find it?”
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“For strictly confidential documents, a custodian might choose to setup a secure password and the same will be required by you before you can access the ePak to sign it. The custodian must give you that password separately. It is not transmitted with the ePak.”
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“I need a ‘Secure Document password’ to sign an ePak. Where do I find it? - MSB Docs | Secure E-Signature Solutions for All Sectors”
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“Introduction”
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“Welcome! MSB is an online cloud based digital signing solution that automates and controls the entire signing process eliminating the need for manual signature. It replaces traditional manual document signing processes with digital signing, dramatically reducing the cost, and increasing the speed of”
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“Introduction - MSB Docs | Secure E-Signature Solutions for All Sectors”
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“Is there a deadline for signing an ePak?”
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“The Document Custodian may have set an expiration date on an ePak that they've sent to you. You can view the expiration date in your Inbox. If the expiration date passes, you will no longer be able to access and sign the ePak.”
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“Is there a deadline for signing an ePak? - MSB Docs | Secure E-Signature Solutions for All Sectors”
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“Toll Free Numbers”
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“What is Letter Head in MSB application?”
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“A letterhead is a heading on the topmost sheet of your business paper. It contains company name, address, contact details, and logo. It is meant to be used for all the documents we create and send in our commercialization.”
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“Letter Heads - MSB Docs | Secure E-Signature Solutions for All Sectors”
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“My copy has only a few signatures. Why? How do I get a copy of the ePak with everybody’s signatures?”
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“As a Signatory, the ePak that you receive contains your signature and signatures of all other people who have signed the ePak to date. If you save the copy immediately after you sign by downloading it from the Documents screen”
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“My copy has only a few signatures. Why? How do I get a copy of the ePak with everybody’s signatures? - MSB Docs | Secure E-Signature Solutions for All Sectors”
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“Toll Free Numbers”
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“Perform semantic text comparisons between PDFs.”
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“MSB users can perform semantic text comparisons between PDFs using a link named “Compare”. After getting on Compare page, user will have the option to upload any allowed format file and MSB will convert the file to PDF before rendering it on screen. Compare page will be separated into 2 views where ”
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“Perform semantic text comparisons between PDFs. - MSB Docs | Secure E-Signature Solutions for All Sectors”
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“Rubber Stamp”
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“The purpose of Rubber Stamp is to approve, endorse, or dispose of as a matter of routine or at the command of another. A rubber stamp in MSB application is a soft copy with a name, date, or symbol on it.”
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“Rubber Stamp - MSB Docs | Secure E-Signature Solutions for All Sectors”
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“Login to the application with your Admin credentials.”
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“Single Stamp Paper - MSB Docs | Secure E-Signature Solutions for All Sectors”
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“Toll Free Numbers”
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“SMS Notification on ePak action”
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“A user can receive an SMS for each ePak action like ePak is Reviewed/Rejected/Completed/Reassigned/Deleted, etc., if the tenant is configured to use SMS. Phone number should be set in User’s profile. SMS notifications will be received in the format below.”
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“SMS Notification on ePak actions - MSB Docs | Secure E-Signature Solutions for All Sectors”
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“There is an “Attach a file and Sign” tag on the ePak sent to me, what do I need to do?”
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“If the ePak custodian has placed an “Attach a file and Sign” tag on your ePak document, you may click it to attach a document to the ePak and Sign it. Simply click the tag, and upload window will appear.”
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“There is an “Attach a file and Sign” tag on the ePak sent to me, what do I need to do? - MSB Docs | Secure E-Signature Solutions for All Sectors”
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“There is an “Attach a file” tag on the ePak sent to me, what do I need to do?”
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“If the ePak custodian has placed an “Attach a file” tag on your ePak document, you may click it to attach a document to the ePak. Simply click the tag, and upload window will appear. Navigate to the file you wish to attach and select it.”
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“There is an “Attach a file” tag on the ePak sent to me, what do I need to do? - MSB Docs | Secure E-Signature Solutions for All Sectors”
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“Toll Free Numbers”
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“View Completed e-Pak details from email notification”
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“A custodian can view the details of e-Pak completed from notification email. On click of Action button with label completed ePak {e-Pak name}, the user will be redirected to MSBDOCS apps where ePak details will be provided.”
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“View Completed e-Pak details from email notification - MSB Docs | Secure E-Signature Solutions for All Sectors”
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“What are Document templates and why would these be needed?”
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“Document templates are templates that save the position of different tags to use on a document. You may or may not associate a document with the document template.”
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“What are Document templates and why would these be needed? - MSB Docs | Secure E-Signature Solutions for All Sectors”
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“What are Favorite Users?”
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“When you send an ePak to some recipients, those recipients are automatically added to your Favorite User list. The next time you create an ePak and begin typing a recipient name into a workflow state, it will first search your Favorite User list for any matching users.”
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“What are Favorite Users? - MSB Docs | Secure E-Signature Solutions for All Sectors”
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“What are the different categories of documents?”
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“When signature requests have been rejected, you should address the reasons supplied by the Signatory for rejection, as per your own Corporate Policies. Contact your Company's Administrator if you have questions regarding what your Corporate Policy is”
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“What are the different categories of documents? - MSB Docs | Secure E-Signature Solutions for All Sectors”
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“What are the different roles in a Team Room?”
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“The role assigned to users while adding them to the team room determines what actions they can perform and decides the visibility and access that users have into other Users’ documents.”
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“What are the different roles in a Team Room? - MSB Docs | Secure E-Signature Solutions for All Sectors”
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“What are the various actions allowed on Team Room Documents?”
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“Basis your role in the Team Room, you will have access to several action items for each document. Click the action icon against the preferred document to see the available options.”
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“What are the various actions allowed on Team Room Documents? - MSB Docs | Secure E-Signature Solutions for All Sectors”
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“What are the various types of tags/fields allowed?”
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“Depending on the signature certificate policy, you would have choice to select from various tags on a document. These tags indicate locations on a document where the recipient needs to take an action and to provide information for the recipient.”
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“What are the various types of tags/fields allowed? - MSB Docs | Secure E-Signature Solutions for All Sectors”
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“What do Signatories receive at the end of the signing process?”
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“Signatories can view the signed ePak in their Signed folder. This version contains your signature and signatures applied before you signed and if the ePak has been completed you will be able to see all signatures applied after you signed.”
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“What do Signatories receive at the end of the signing process? - MSB Docs | Secure E-Signature Solutions for All Sectors”
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“What does an ePak Custodian receive at the end of a signing process?”
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“It emails the ePak Custodian when an ePak has been signed. If the Custodian has chosen to send either the Signed Original or the ePhotocopy when composing the ePak, the ePak completion email will contain a copy of the respective ePak document(s).”
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“What does an ePak Custodian receive at the end of a signing process? - MSB Docs | Secure E-Signature Solutions for All Sectors”
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“What happens if MSB automatically deletes an ePak and I still need it?”
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“If Long Term Storage is not enabled, it automatically deletes an ePak after the Retention period has passed. If you have not deleted the Signing Completed email that it sent you when all signatures were completed”
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“What happens if MSB automatically deletes an ePak and I still need it? - MSB Docs | Secure E-Signature Solutions for All Sectors”
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“What if I do not want to sign an ePak?”
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“You might be asked to sign an ePak, but you do not want to do so. Maybe you require some changes to the document before signing it. When you want to reject a signature request, the steps are as follows”
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“What if I do not want to sign an ePak? - MSB Docs | Secure E-Signature Solutions for All Sectors”
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“What information is included in a digital signature?”
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“The digital signature includes: ● Name of Signatory ● Email of the signatory ● Signing reason selected/entered by the Signatory. ● The Signatory's location may also be included depending on the document's certificate policy and whether the Signatory has entered that information into his/her profile.”
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“What information is included in a digital signature? - MSB Docs | Secure E-Signature Solutions for All Sectors”
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“What is a digital signature?”
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“A digital signature is a legally binding equivalent of your handwritten signature. A validated digital signature uses technology to ensure that the signature represents you, and that the content of what you signed has not been altered. It validates the authenticity and integrity of a message or digi”
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“What is a digital signature? - MSB Docs | Secure E-Signature Solutions for All Sectors”
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“What is a Team Room?”
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“Team Room is a team-based feature designed to facilitate a group of users to plan, track, and collaborate in a central, consolidated view. It allows multiple users (according to their role) of a team/department to come together in real time or work offline to draft, view, share and sign documents.”
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“What is a Team Room? - MSB Docs | Secure E-Signature Solutions for All Sectors”
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“What is an ePak?”
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“An ePak (electronic packet) is a package of documents that is sent/transmitted electronically to the signatory for signing. An ePak may contain one or more documents.”
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“What is an ePak? - MSB Docs | Secure E-Signature Solutions for All Sectors”
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“What is an ePhotocopy?”
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“An ePhotocopy is a facsimile of the original document, just like a photocopy of an original paper document. It is an exact copy of the original document but contains a representation of the original signatures instead of the signatures. The digital signatures in an ePhotocopy cannot be validated. Ho”
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“What is an ePhotocopy? - MSB Docs | Secure E-Signature Solutions for All Sectors”
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“What is ‘Batch Compose?”
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“This feature, if configured for your instance will allow you to send the same document(s) to many people at once without having to compose individual ePaks for each one of them. You configure the document once as a document template”
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“What is 'Batch Compose'? - MSB Docs | Secure E-Signature Solutions for All Sectors”
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“What is ‘Fast Web View’ feature?”
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“If your instance has been configured to support Fast Web View (FWV) enabled PDFs, you will see an option on the compose page to maintain this feature for your uploaded PDF even after it is signed. These FWV enabled PDFs are optimized for page-at-a-time downloading.”
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“What is ‘Fast Web View’ feature? - MSB Docs | Secure E-Signature Solutions for All Sectors”
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“What is Long Term Storage?”
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“Long Term Storage allows app to be a permanent repository for Completed ePaks. If Long Term Storage is enabled on your instance, then your Completed ePaks will not be removed at the end of the Retention period.”
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“What is Long Term Storage? - MSB Docs | Secure E-Signature Solutions for All Sectors”
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“A QR Code (abbreviated from Quick Response code) is a two-dimensional barcode that is readable by smartphones. A barcode is a machine-readable optical label that contains information about the item to which it is attached.”
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“What is QR Code? - MSB Docs | Secure E-Signature Solutions for All Sectors”
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“What is ‘Secure Document’ option on the compose page and how do I use it?”
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“With ‘Secure Document’ feature you can now add an extra level of security to your ePaks while sending them out for signatures/review. As a custodian, you can enable the 'Secure Document' option on the Compose screen”
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“What is ‘Secure Document’ option on the compose page and how do I use it? - MSB Docs | Secure E-Signature Solutions for All Sectors”
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“What is Selective Long Term Storage?”
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“Selective Long-Term Storage allows it to be a permanent repository for Selected Completed ePaks. If Selective Long-Term Storage is enabled on your instance, then you may choose which ePaks are stored when you compose”
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“What is Selective Long Term Storage? - MSB Docs | Secure E-Signature Solutions for All Sectors”
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“What is the difference between a Signature Request and a Review Request?”
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“In some cases, a Custodian may wish to have you approve document(s), but your signature is not required upon the document(s). In this case, the Document Custodian may send you a Review Request instead of a Signature Request.”
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“What is the difference between a Signature Request and a Review Request? - MSB Docs | Secure E-Signature Solutions for All Sectors”
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“Toll Free Numbers”
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“When I click on an ePak, I am being asked to enter a secure document password. What does that mean?”
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“The ePak that you are trying to access has been locked by the ePak custodian with an access password and that password is required to unlock/access the ePak in order to sign/review the documents contained.”
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“When I click on an ePak, I am being asked to enter a secure document password. What does that mean? - MSB Docs | Secure E-Signature Solutions for All Sectors”
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“Toll Free Numbers”
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“Why do I want to use Workflows?”
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“For situations where users sign similar documents repeatedly, Workflows can improve efficiency. For example, if you typically manage documents signed by an Author and Signatories, you can save the appropriate Workflow States and Signatories to a Workflow.”
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“Why do I want to use Workflows? - MSB Docs | Secure E-Signature Solutions for All Sectors”
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“Toll Free Numbers”
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Check that the text is clear and describes the page.
“Zoom-in and Zoom-out”
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“You may use the zoom-in and zoom-out feature on a document before signing by using the zoom tools in the document toolbar. This allows you to enlarge the document for better viewing. As soon as you click on the Start button to begin the signing process the document view will be changed back to the o”
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“Zoom-in and Zoom-out - MSB Docs | Secure E-Signature Solutions for All Sectors”
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“Toll Free Numbers”
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Check that the text is clear and describes the page.
“CPRA Privacy & Data Protection”
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“CPRA Privacy & Data Protection”
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“Why CPRA Compliance Matters”
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“Data Privacy Framework (DPF)”
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“Data Privacy Framework (DPF)”
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“DPF Privacy & Data Protection”
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“Why DPF Participation Matters”
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Check that the text is clear and describes the page.
“eIDAS Compliance”
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“eIDAS Compliance”
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“eIDAS Compliance”
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“Why eIDAS Compliance Matters”
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“ISO 27001 Information Security Certification”
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“ISO 27001 Information Security Certification”
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“iso-27001-certification - MSB Docs | Secure E-Signature Solutions for All Sectors”
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“Why ISO 27001 Matters”
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“ISO 9001 Certification”
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“ISO 9001 Certification”
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“ISO 9001 Certification”
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“Why ISO 9001 Matters”
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Check that the text is clear and describes the page.
“Information Technology Act, 2000 (India)”
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“Information Technology Act, 2000 (India)”
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“IT Act, 2000”
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“Why IT Act Compliance Matters”
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“US eSign Compliance”
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“US eSign Compliance”
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“US eSign Compliance”
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“Key Requirements Under ESIGN & UETA”
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“Bulk Stamp Paper”
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“Click on “Actions” button and click on “Add” to upload a stamp paper into the system. Select Bulk Stamp Papers to add multiple stamps in one go. Download the CSV file to add details.”
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“Bulk Stamp Paper - MSB Docs | Secure E-Signature Solutions for All Sectors”
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“Toll Free Numbers”
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“Can a Signer reject multiple documents in an ePak one after the other?”
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“MSB allows signers to reject multiple documents one after another. After rejecting a document, the user will automatically move on to the next document that needs an action. The user will be asked to enter the Rejection reason and comment during document rejection.”
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“Can a Signer reject multiple documents in an ePak one after the other? - MSB Docs | Secure E-Signature Solutions for All Sectors”
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Ask your hosting provider to install the full HTTPS certificate chain, including the intermediate certificates.
“Toll Free Numbers”
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“Can a user view important notifications on MSB Web Application?”
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“MSB users can see important notifications related to a system upgrade displayed on the MSB login and Dashboard page. The information will be displayed to all the users in that environment in the form of a banner. MSB can be configured to show the notification or not.”
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“Can a user view important notifications on MSB Web Application? - MSB Docs | Secure E-Signature Solutions for All Sectors”
Give each page a title that says what is specific to it.
Use one clear primary H1 unless the page structure intentionally requires more.
Ask your hosting provider to install the full HTTPS certificate chain, including the intermediate certificates.
“Toll Free Numbers”
Make repeated section headings say what each section covers.
Check that the text is clear and describes the page.
Check that the text is clear and describes the page.